5-6 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Yes! Please "contact shop owner" and ask!
Most of our gear is "one size fits most". If you are ordering for a child, small adult or a larger person, please let us know so we can ensure a good fit.
We do accept returns, but only if we (the seller) are at fault. This includes manufacturing defects, incorrect description or incorrect item. As each item is made to order, at this time we are unable to offer a blanket return policy.
Sep 28, 2023
All of their products are made with quality and attention to detail.
Sep 18, 2023
I really like it overall. The color is exactly what was pictured and I probably could have ordered a size smaller but wanted it play it safe as it is something I need to move in. I am .001% disappointed I received a hooded one instead of not hooded but it's just a person preference that doesn't impact the quality of the garb, and I didn't feel was worth returning for (and I was in a time crunch for an event)
Sep 12, 2023
The colors are vibrant and the quality is amazing as always
Sep 11, 2023
Overall fantastic quality, Fell and Fair reached out to confirm my height, which was super helpful considering I am a rather short person. They modified all three items on my order to ensure it would fit. It was also super fun running into them at the Upstate Renaissance Faire in SC and showing them my kit that they had made. Overall would definitely buy from them again.
Aug 29, 2023