Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Yes! Please "contact shop owner" and ask!
Most of our gear is "one size fits most". If you are ordering for a child, small adult or a larger person, please let us know so we can ensure a good fit.
We do accept returns, but only if we (the seller) are at fault. This includes manufacturing defects, incorrect description or incorrect item. As each item is made to order, at this time we are unable to offer a blanket return policy.
Nov 23, 2019
Very nice cloak, I was very satisfied with it. Definitely worth it!
Nov 22, 2019
Nov 6, 2019
This was so much better than I imagined. Great product and great service. I also purchased a wool cape and I would rate them both as five stars
Sep 24, 2019
Exactly what I was looking for. The clasp/neck tie left something to be desired. But otherwise very nice product
Aug 22, 2019
The cloak is nice a sturdy, though I haven't gotten to take it out on the rain yet. The seller was also great when I needed the item expedited. I love it!