Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Yes! Please "contact shop owner" and ask!
Most of our gear is "one size fits most". If you are ordering for a child, small adult or a larger person, please let us know so we can ensure a good fit.
We do accept returns, but only if we (the seller) are at fault. This includes manufacturing defects, incorrect description or incorrect item. As each item is made to order, at this time we are unable to offer a blanket return policy.
May 20, 2022
Initially, the wrong size belt was sent, however FellAndFair responded immediately to my message and quickly sent out the right belt and a pre-paid packet to return the small belt. I was very happy with their great service and the belt is perfect. You can trust the quality of their products and their commitment to great service! Thanks!
Apr 14, 2022
Incredible quality and workmanship! Super helpful customer service
Apr 3, 2022
Mar 21, 2022
Perfect!!! So we’ll made!!!
Feb 24, 2022