5-6 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Yes! Please "contact shop owner" and ask!
Most of our gear is "one size fits most". If you are ordering for a child, small adult or a larger person, please let us know so we can ensure a good fit.
We do accept returns, but only if we (the seller) are at fault. This includes manufacturing defects, incorrect description or incorrect item. As each item is made to order, at this time we are unable to offer a blanket return policy.
Feb 22, 2024
Exactly as described it's a beautiful piece of clothing
Jan 20, 2024
Item fits great, a little long in the sleeves but that's fine by me.
Oct 24, 2023
Really great craftsmanship, the way it falls and is shaped is what you want from a cloak like this.
Sep 27, 2023
This robe was perfect. The color was exactly what I wanted and it seems to be great quality. The size was perfect, exactly the size I wanted.
Sep 7, 2023