Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Yes! Please "contact shop owner" and ask!
Most of our gear is "one size fits most". If you are ordering for a child, small adult or a larger person, please let us know so we can ensure a good fit.
We do accept returns, but only if we (the seller) are at fault. This includes manufacturing defects, incorrect description or incorrect item. As each item is made to order, at this time we are unable to offer a blanket return policy.
Dec 21, 2021
I love Fell and Fair. I wish I could order EVERYTHING from them. I’ve had so much trouble ordering with other companies this Christmas season. I wish all companies would handle customer service as well as this one does. Never had a problem with modifying an order, or changing a size last minute. They are prompt with their replies and always willing to help. Thank you for showing us what customer service is supposed to look like.
Dec 13, 2021
Perfect fit! Sizes were truly accurate, as a curvier and gaining some weight this fit amazingly! Will be ordering again! Now I just have to find pants to go with this! Thank you for a wonderful tunic!
Nov 12, 2021
Very comfy and a great length - I can't wait to wear it to LARPs in the spring!
Nov 6, 2021
Fell and fair never disappoints! Great color, wonderful quality and speedy delivery. Can’t say enough good things about this company.
Nov 1, 2021