Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Yes! Please "contact shop owner" and ask!
Most of our gear is "one size fits most". If you are ordering for a child, small adult or a larger person, please let us know so we can ensure a good fit.
We do accept returns, but only if we (the seller) are at fault. This includes manufacturing defects, incorrect description or incorrect item. As each item is made to order, at this time we are unable to offer a blanket return policy.
Sep 15, 2022
Very authentic-looking and sturdy construction!
Sep 10, 2022
Aug 29, 2022
Outstanding quality and medieval era correct look. Actually repels water like it claims too! A+
Jul 15, 2022
Very nice packaging in its own drawstring canvas bag. Hood is oversized to give that “Strider” look. Front & rear squares are small, so it only comes halfway over my shoulders and just below t-shirt collar level. (Not like a medieval wool hood that might cover the chest.) Wax canvas looks robust and sturdy. Can’t wait to try it out!
Jun 1, 2022