5-7 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Yes! Please "contact shop owner" and ask!
Most of our gear is "one size fits most". If you are ordering for a child, small adult or a larger person, please let us know so we can ensure a good fit.
We do accept returns, but only if we (the seller) are at fault. This includes manufacturing defects, incorrect description or incorrect item. As each item is made to order, at this time we are unable to offer a blanket return policy.
Nov 13, 2023
Great material and shipping was fast
Oct 21, 2023
Awesome cape. Can double as a blanket too! The metal clip they give you let's touch have the cape however you'd like it!
Oct 8, 2023
Customer service was excellent but the item was not really up to expectations given the price. I love that it’s traditional in design and I think it’s great for certain costumes/outfits, but it wasn’t exactly what we were hoping for for our wedding. For the price I was expecting better quality and perhaps embellishments of some kind. It’s also not the most beginner friendly styling-wise. I also didn’t realize that it’s not a premade cloak and it’s more of a DIY piece. We do plan to use it, but wanted to be honest with our review.
Oct 2, 2023
Lovely cloak, great for cool nights
Sep 14, 2023
I made a mistake ordering. They fixed it and sent me the right product super fast. Love this store!