Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Yes! Please "contact shop owner" and ask!
Most of our gear is "one size fits most". If you are ordering for a child, small adult or a larger person, please let us know so we can ensure a good fit.
We do accept returns, but only if we (the seller) are at fault. This includes manufacturing defects, incorrect description or incorrect item. As each item is made to order, at this time we are unable to offer a blanket return policy.
Jan 14, 2020
Very happy with my cloak. It arrived very quickly and well packaged. I'm looking forward to wearing it during winter events. Highly recommended!
Dec 26, 2019
Dec 18, 2019
I live in new york, and this works super well even as just an every day fashion item. The wool is heavy and in spite of its being a cloak, it works very well for warmth in the NYC fall weather. Near constant compliments. The clasp is subdued and perfect. Got a second one of these for a gift.
Dec 14, 2019
Great quality cloak and Zan was very helpful working with me to make sure it arrived to the right place when I entered the wrong shipping address. The pins were a nice addition too. :) thanks!
Dec 9, 2019
I'm so pleased that I spent the extra money to buy this cloak instead of just a wool blanket. It's amazing! Lite weight but warm and totally authentic, really completes my out fit.