Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Yes! Please "contact shop owner" and ask!
Most of our gear is "one size fits most". If you are ordering for a child, small adult or a larger person, please let us know so we can ensure a good fit.
We do accept returns, but only if we (the seller) are at fault. This includes manufacturing defects, incorrect description or incorrect item. As each item is made to order, at this time we are unable to offer a blanket return policy.
May 21, 2019
This cloak is amazing and great quality! The fabric seems very durable and light, our only complaint would be that it took us a little while to figure out how to put it on, but after staring at the product photos for a bit we figured it out. The dark green color we chose turned out perfectly too! Would definitely buy again.
May 6, 2019
Apr 13, 2019
This thing is incredible. It's comfortable, fits great, and doesn't get very hot at all. High quality construction and materials. I was a bit vexed on how to get it on when it first arrived, and I personally can't close the inner robe-- but, both of those are my own fault for inexperience and my own size, not faults of the product. Awesome, in a word.
Nov 24, 2018
Great product. Well made and shipped quickly. A valuable addition to my costume collection!
Nov 17, 2018