3-5 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Yes! Please "contact shop owner" and ask!
Most of our gear is "one size fits most". If you are ordering for a child, small adult or a larger person, please let us know so we can ensure a good fit.
We do accept returns, but only if we (the seller) are at fault. This includes manufacturing defects, incorrect description or incorrect item. As each item is made to order, at this time we are unable to offer a blanket return policy.
Jan 26, 2023
This cape is beautiful! Happy with this purchase
Jan 15, 2023
This cloak is amazing!! It isn't rain and snow proof but with A thermal, it rules as my go to for getting to work
Jan 7, 2023
Great colour, looks good and scrappy and true to character (of a Medieval Wanderer), however, I must say that; this is essentially a rectangle of linen with frayed/unfinished edges (threads are already hanging down needing cutting), and if I ask myself 'is this really worth $145?..' honestly, I would have to say 'no'... If it was half that, I would say it was a decent buy.. but.. This was my first purchase from Fell and Fair and I do like the look of other items, so I may well buy again.. So; decent, but not quite worth the money paid... Thank you
Nov 20, 2022
The item quality is amazing! I appreciate the quick responses by the seller.
Nov 14, 2022
Repeat customer and will continue to be in the future! Amazing quality - the linen is esp. good for not getting overheated!