Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Yes! Please "contact shop owner" and ask!
Most of our gear is "one size fits most". If you are ordering for a child, small adult or a larger person, please let us know so we can ensure a good fit.
We do accept returns, but only if we (the seller) are at fault. This includes manufacturing defects, incorrect description or incorrect item. As each item is made to order, at this time we are unable to offer a blanket return policy.
Sep 8, 2021
Excellent! Perfect addition to my Medieval costume!
Jul 22, 2021
Amazing quality for a fair price. FellAndFair is the company that makes things with time and care. Each piece of clothing that I've received from them has exceeded my expectations when they arrive! There are very few other companies I would trust making top of the line and authentic clothing like this at a fair price!
Jul 12, 2021
May 12, 2021
Just received the Medieval hood and it is just what I was looking for. Well made and light weight. Perfect for my outfits and Texas Ren. festivals.
Feb 27, 2021