Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Yes! Please "contact shop owner" and ask!
Most of our gear is "one size fits most". If you are ordering for a child, small adult or a larger person, please let us know so we can ensure a good fit.
We do accept returns, but only if we (the seller) are at fault. This includes manufacturing defects, incorrect description or incorrect item. As each item is made to order, at this time we are unable to offer a blanket return policy.
Jun 3, 2019
Seller provided very good advice, steering me to a slightly lower priced item of theirs that actually fit my needs better. Thanks so much!
Mar 3, 2019
This hood is great!! It drapes perfectly on my shoulders and forms nicely on my head. I swear it’s made to my head. If your thinking about getting one just do it!!
Dec 18, 2018
It doesn't seem to lay flat, but that may just be because of the way it was shipped and will fix itself over time. Otherwise it fits perfectly and is everything I hoped for!!
Nov 25, 2018
Incredibly simple but effective. Will be buying more.
Apr 25, 2018
A really nice, light weight hood. The best part of the experience was working with Zan. I told him about a deadline I wanted to meet and he made it happen on short notice. It doesn't get any better than that. I've ordered 3 items from this shop and they are all top quality. Order here.