Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Yes! Please "contact shop owner" and ask!
Most of our gear is "one size fits most". If you are ordering for a child, small adult or a larger person, please let us know so we can ensure a good fit.
We do accept returns, but only if we (the seller) are at fault. This includes manufacturing defects, incorrect description or incorrect item. As each item is made to order, at this time we are unable to offer a blanket return policy.
Jan 11, 2021
I really like this cloak. Construction from FellAndFair is once again top notch. The seams are strong and durable. The chocolate brown color is great. It took me a minute to get used to the the way the cloak is cut, but man on a chilly evening having your hands free but still being able to have the cloak wrapped around you keeping you warm is awesome.
May 15, 2020
Just got the cloak and it is of great quality and make. It even came with a storage bag. Will definitely purchase more for the foreseeable future
Mar 3, 2020
Feb 11, 2020
Great gift for my brother, he wears it out all the time and it's literally quite perfect. Very durable
Feb 6, 2020
Love the Strider cloak! Great fit, durable, and very comfortable.