Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Yes! Please "contact shop owner" and ask!
Most of our gear is "one size fits most". If you are ordering for a child, small adult or a larger person, please let us know so we can ensure a good fit.
We do accept returns, but only if we (the seller) are at fault. This includes manufacturing defects, incorrect description or incorrect item. As each item is made to order, at this time we are unable to offer a blanket return policy.
Mar 31, 2021
Very high quality warm nice wool. Navy color is rich and vibrant. The longer in back and shorter in front cut of this makes the weight of the cloak pull backwards and choke me uncomfortably when it’s fastened. Trying to come up with a solution to this, but still loving the look of my cloak.
Mar 31, 2021
Can’t express how cool this claok is! It’s the perfect practical cloak for every adventure. Keeps my hands free without losing warmth. The wool itself is a tad scratchy, and one of the leather loops has a tear in it (I think my fault, I’m not sure how it happened), but none of this makes me love it any less. Definitely warm!
Mar 27, 2021
Well made, arrived timely, and very versatile! Great transaction.
Mar 15, 2021
Feb 7, 2021
Excellent quality for the price. Warm and appears durable. Great customer service when I had questions regarding the item and the response time was incredibly fast. I would highly recommend this product. Thank you fell and fair.