1-3 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Yes! Please "contact shop owner" and ask!
Most of our gear is "one size fits most". If you are ordering for a child, small adult or a larger person, please let us know so we can ensure a good fit.
We do accept returns, but only if we (the seller) are at fault. This includes manufacturing defects, incorrect description or incorrect item. As each item is made to order, at this time we are unable to offer a blanket return policy.
Sep 13, 2021
Love it! The craftsmanship of the cup is superb, and I have been wanting to add a Donovan piece to my collection for a while. The artwork is so lovely - talented artists for sure (both the photographer and the illustrator). Combined, it makes a unique, wonderful, and amazing piece for display and for drinking. Thank you, Fell and Fair for offering this great piece. It was also shipped quickly and very well packaged. Arrived safe and sound. Cheers!
Sep 10, 2021
Great cup, exactly as described. Love it!
Oct 3, 2018
I love this mug so much! Great quality! Careful with hot beverages though, the cup does get hot! Good for cold days though!