5-7 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Yes! Please "contact shop owner" and ask!
Most of our gear is "one size fits most". If you are ordering for a child, small adult or a larger person, please let us know so we can ensure a good fit.
We do accept returns, but only if we (the seller) are at fault. This includes manufacturing defects, incorrect description or incorrect item. As each item is made to order, at this time we are unable to offer a blanket return policy.
Jan 17, 2024
Excellent craftsmanship, everything is as described/pictured. Nice heavy wool cloak that will keep you warm so there is no need to light a fire on weathertop.
Dec 6, 2023
I do love the forest green and it is very comfortable to wear.
Dec 5, 2023
Happy with the purchase. Very responsive seller, accommodating for custom requests and ensured I got exactly what I was looking for. The final result is spot on, quality is awesome. Very fast even for a fully custom item. Would happily conduct business with this seller again.
Nov 6, 2023
Heavy wool Great material Definitely high quality.
Sep 21, 2023