Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Yes! Please "contact shop owner" and ask!
Most of our gear is "one size fits most". If you are ordering for a child, small adult or a larger person, please let us know so we can ensure a good fit.
We do accept returns, but only if we (the seller) are at fault. This includes manufacturing defects, incorrect description or incorrect item. As each item is made to order, at this time we are unable to offer a blanket return policy.
Sep 21, 2022
Perfect! Warm, comfortable, fits great, and super happy with it!
Sep 13, 2022
Sep 12, 2022
Great communication when I was trying to order this gray cloak. I asked them to alert me when they had these back in stock, and he immediately responded that they had enough wall to make one more in gray. Superb quality! And incredibly fast shipping.
Sep 5, 2022