Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Yes! Please "contact shop owner" and ask!
Most of our gear is "one size fits most". If you are ordering for a child, small adult or a larger person, please let us know so we can ensure a good fit.
We do accept returns, but only if we (the seller) are at fault. This includes manufacturing defects, incorrect description or incorrect item. As each item is made to order, at this time we are unable to offer a blanket return policy.
Oct 16, 2019
This cloak is beautiful! Seller was incredibly communicative to me about their supplier providing a slightly different color than what I originally ordered (I ordered brown) and it actually ended up being a more unique brown/green combo which I think looks stunning. Fast shipping and it feels fantastic, I can’t wait to wear the wool at our winter Ren Faire. Cannot recommend enough!
Jul 25, 2019
Love love love this cloak! Well worth the money, arrived way faster than I expected. Will definitely be buying more from this awesome shop.
Mar 16, 2019
My son loves his cloak. He wears it to Pathfinders at the library, D&D, and even show choir practice. He’s incredibly proud of it.
Nov 26, 2018