Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Yes! Please "contact shop owner" and ask!
Most of our gear is "one size fits most". If you are ordering for a child, small adult or a larger person, please let us know so we can ensure a good fit.
We do accept returns, but only if we (the seller) are at fault. This includes manufacturing defects, incorrect description or incorrect item. As each item is made to order, at this time we are unable to offer a blanket return policy.
Mar 31, 2021
Mar 27, 2021
Excellent customer service! There was a small hiccup with the tunic I received, but customer service was very quick in resolving the issue. Tunic looks and feels great! Would recommend and buy from again!
Mar 15, 2021
I haven't taken any photos yet, but these just got here and I'm OBSESSED. I got the hero's cloak and the ranger tunic. The hero's cloak could not be any more perfect, and I'm currently wearing it just letting it swish while I walk around. It's just far enough off the floor that it doesn't touch, while being long enough to cover my whole body. The ranger's tunic is great. Perfect coloring and clearly high quality. The hips are a little bit too tight for it to float freely around my body, but not so tight that it rides up or scrunches (I got a size small, which is the right width for my shoulders, but is a little tight in the hips, I wear size 32" pants). All in all though, the quality is stellar, the shipping was fast, and I can't wait to take it out for the larp in two weeks!
Feb 15, 2021
The tunic is super comfortable!