5-6 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Yes! Please "contact shop owner" and ask!
Most of our gear is "one size fits most". If you are ordering for a child, small adult or a larger person, please let us know so we can ensure a good fit.
We do accept returns, but only if we (the seller) are at fault. This includes manufacturing defects, incorrect description or incorrect item. As each item is made to order, at this time we are unable to offer a blanket return policy.
Nov 7, 2022
This cloak is beautiful. The craftsmanship is astounding and I love how flowy it is. It isn’t the exact color I thought it was going to be though. I’m not sure if there was a filter used on the photo, but the red is not the dark red I was expecting. It is a red color, but has more pink in it that I was expecting. Like a maroon or burgundy color. I still like it and will def use it.
Jun 5, 2022
Just a little more pinky red than I had hoped for, however the quality of fabric and craftsmanship is excellent. I am going to have to shorten it though, as it is far too long for me. I am 5’5”